Terms and Conditions
Welcome
to our website. If you continue to browse and use this website you are
agreeing to comply with and be bound by the following terms and
conditions of use, which together with our privacy policy govern Black Rock relationship with you in relation to this website.
The
term "Black Rock" or 'us' or 'we' refers to the owner of the website whose
registered office is Ham Lane Stretcholt. The term 'you' refers to
the user or viewer of our website.
The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither
we nor any third parties provide any warranty or guarantee as to the
accuracy, timeliness, performance, completeness or suitability of the
information and materials found or offered on this website for any
particular purpose. You acknowledge that such information and materials
may contain inaccuracies or errors and we expressly exclude liability
for any such inaccuracies or errors to the fullest extent permitted by
law.
- Your
use of any information or materials on this website is entirely at your
own risk, for which we shall not be liable. It shall be your own
responsibility to ensure that any products, services or information
available through this website meet your specific requirements.
- This
website contains material which is owned by or licensed to us. This
material includes, but is not limited to, the design, layout, look,
appearance and graphics. Reproduction is prohibited other than in
accordance with the copyright notice, which forms part of these terms
and conditions.
- All
trade marks reproduced in this website which are not the property of,
or licensed to, the operator are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From
time to time this website may also include links to other websites.
These links are provided for your convenience to provide further
information. They do not signify that we endorse the website(s). We
have no responsibility for the content of the linked website(s).
- You may not create a link to this website from another website or document without Black Rock's prior written consent.
- Your
use of this website and any dispute arising out of such use of the
website is subject to the laws of England, Scotland and Wales.
Privacy Policy
This privacy policy sets out how Black Rock use and protect any information that you give Black Rock when you use this website.
Black Rock is committed to ensuring that your privacy is protected. Should we ask
you to provide certain information by which you can be identified when
using this website, then you can be assured that it will only be used
in accordance with this privacy statement.
Black Rock may change this policy from time to time by updating this page. You
should check this page from time to time to ensure that you are happy
with any changes. This policy is effective from 04/03/2007.
What we collect
We may collect the following information:
-
name and job title
-
contact information including email address
-
demographic information such as postcode, preferences and interests
-
other information relevant to customer surveys and/or offers
What we do with the information we gather
We
require this information to understand your needs and provide you with
a better service, and in particular for the following reasons:
-
Internal record keeping.
-
We may use the information to improve our products and services.
-
We
may periodically send promotional emails about new products, special
offers or other information which we think you may find interesting
using the email address which you have provided.
-
From
time to time, we may also use your information to contact you for
market research purposes. We may contact you by email, phone, fax or
mail. We may use the information to customise the website according to
your interests.
Security
We
are committed to ensuring that your information is secure. In order to
prevent unauthorised access or disclosure we have put in place suitable
physical, electronic and managerial procedures to safeguard and secure
the information we collect online.
How we use cookies
A
cookie is a small file which asks permission to be placed on your
computer's hard drive. Once you agree, the file is added and the cookie
helps analyse web traffic or lets you know when you visit a particular
site. Cookies allow web applications to respond to you as an
individual. The web application can tailor its operations to your
needs, likes and dislikes by gathering and remembering information
about your preferences.
We
use traffic log cookies to identify which pages are being used. This
helps us analyse data about webpage traffic and improve our website in
order to tailor it to customer needs. We only use this information for
statistical analysis purposes and then the data is removed from the
system.
Overall,
cookies help us provide you with a better website, by enabling us to
monitor which pages you find useful and which you do not. A cookie in
no way gives us access to your computer or any information about you,
other than the data you choose to share with us.
You
can choose to accept or decline cookies. Most web browsers
automatically accept cookies, but you can usually modify your browser
setting to decline cookies if you prefer. This may prevent you from
taking full advantage of the website.
Links to other websites
Our
website may contain links to other websites of interest. However, once
you have used these links to leave our site, you should note that we do
not have any control over that other website. Therefore, we cannot be
responsible for the protection and privacy of any information which you
provide whilst visiting such sites and such sites are not governed by
this privacy statement. You should exercise caution and look at the
privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
-
whenever
you are asked to fill in a form on the website, look for the box that
you can click to indicate that you do not want the information to be
used by anybody for direct marketing purposes
-
if
you have previously agreed to us using your personal information for
direct marketing purposes, you may change your mind at any time by
writing to us
We
will not sell, distribute or lease your personal information to third
parties unless we have your permission or are required by law to do so.
We may use your personal information to send you promotional
information about third parties which we think you may find interesting
if you tell us that you wish this to happen.
You
may request details of personal information which we hold about you
under the Data Protection Act 1998. A small fee will be payable. If you
would like a copy of the information held on you please write to us
If
you believe that any information we are holding on you is incorrect or
incomplete, please write to or email us as soon as possible, at the
above address. We will promptly correct any information found to be
incorrect.
Website Disclaimer
The
information contained in this website is for general information
purposes only. The information is provided by Black Rock and while we
endeavour to keep the information up to date and correct, we make no
representations or warranties of any kind, express or implied, about
the completeness, accuracy, reliability, suitability or availability
with respect to the website or the information, products, services, or
related graphics contained on the website for any purpose. Any reliance
you place on such information is therefore strictly at your own risk.
In
no event will we be liable for any loss or damage including without
limitation, indirect or consequential loss or damage, or any loss or
damage whatsoever arising from loss of data or profits arising out of,
or in connection with, the use of this website.
Through
this website you are able to link to other websites which are not under
the control of Black Rock. We have no control over the nature, content and
availability of those sites. The inclusion of any links does not
necessarily imply a recommendation or endorse the views expressed
within them.
Every effort is made to keep the website up and running smoothly.
However, Black Rock takes no responsibility for, and will not be liable
for, the website being temporarily unavailable due to technical issues
beyond our control.
Internet Copyright Notice
This website and its content is copyright of Black Rock - © Black Rock. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
You may not, except with our express written permission, distribute or
commercially exploit the content. Nor may you transmit it or store it
in any other website or other form of electronic retrieval system.
Business email disclaimer
This
email and any attachments to it may be confidential and are intended
solely for the use of the individual to whom it is addressed. Any views
or opinions expressed are solely those of the author and do not
necessarily represent those of Black Rock.
If
you are not the intended recipient of this email, you must neither take
any action based upon its contents, nor copy or show it to anyone.
Please contact the sender if you believe you have received this email in error.
Acceptable internet use policy
Use
of the Internet by employees of Black Rock is permitted and encouraged
where such use supports the goals and objectives of the business.
However, Black Rock has a policy for the use of the internet whereby employees must ensure that they:
- comply with current legislation
- use the internet in an acceptable way
- do not create unnecessary business risk to the company by their misuse of the internet
Unacceptable behaviour
In particular the following is deemed unacceptable use or behaviour by employees:
- visiting internet sites that contain obscene, hateful, pornographic or otherwise illegal material
- using the computer to perpetrate any form of fraud, or software, film or music piracy
- using the internet to send offensive or harassing material to other users
- downloading
commercial software or any copyrighted materials belonging to third
parties, unless this download is covered or permitted under a
commercial agreement or other such licence
- hacking into unauthorised areas
- publishing
defamatory and/or knowingly false material about Julians, your
colleagues and/or our customers on social networking sites, 'blogs'
(online journals), 'wikis' and any online publishing format
- undertaking deliberate activities that waste staff effort or networked resources
- introducing any form of malicious software into the corporate network
Company-owned information held on third-party websites
If
you produce, collect and/or process business-related information in the
course of your work, the information remains the property of Black Rock.
This includes such information stored on third-party websites such as
webmail service providers and social networking sites, such as Facebook
and LinkedIn.
Monitoring
Black Rock accepts that the use of the internet is a valuable business tool.
However, misuse of this facility can have a negative impact upon
employee productivity and the reputation of the business.
In
addition, all of the company's internet-related resources are provided
for business purposes. Therefore, the company maintains the right to
monitor the volume of internet and network traffic, together with the
internet sites visited. The specific content of any transactions will
not be monitored unless there is a suspicion of improper use.
Sanctions
Where
it is believed that an employee has failed to comply with this policy,
they will face the company's disciplinary procedure. If the employee is
found to have breached the policy, they will face a disciplinary
penalty ranging from a verbal warning to dismissal. The actual penalty
applied will depend on factors such as the seriousness of the breach
and the employee's disciplinary record.
Agreement
All
company employees, contractors or temporary staff who have been granted
the right to use the company's internet access are required to sign
this agreement confirming their understanding and acceptance of this
policy.
Acceptable email use policy
Use
of email by employees of Black Rock is permitted and encouraged where such
use supports the goals and objectives of the business.
However, Black Rock has a policy for the use of email whereby the employee must ensure that they:
-
comply with current legislation
-
use email in an acceptable way
-
do not create unnecessary business risk to the company by their misuse of the internet
Unacceptable behaviour
-
use of company communications systems to set up personal businesses or send chain letters
-
forwarding of company confidential messages to external locations
-
distributing,
disseminating or storing images, text or materials that might be
considered indecent, pornographic, obscene or illegal
-
distributing,
disseminating or storing images, text or materials that might be
considered discriminatory, offensive or abusive, in that the context is
a personal attack, sexist or racist, or might be considered as
harassment
-
accessing copyrighted information in a way that violates the copyright
-
breaking into the company's or another organisation's system or unauthorised use of a password/mailbox
-
broadcasting unsolicited personal views on social, political, religious or other non-business related matters
-
transmitting unsolicited commercial or advertising material
-
undertaking deliberate activities that waste staff effort or networked resources
-
introducing any form of computer virus or malware into the corporate network
Monitoring
Black Rock accepts that the use of email is a valuable business tool. However,
misuse of this facility can have a negative impact upon employee
productivity and the reputation of the business.
In
addition, all of the company's email resources are provided for
business purposes. Therefore, the company maintains the right to
examine any systems and inspect any data recorded in those systems.
In
order to ensure compliance with this policy, the company also reserves
the right to use monitoring software in order to check upon the use and
content of emails. Such monitoring is for legitimate purposes only and
will be undertaken in accordance with a procedure agreed with employees.
Sanctions
Where
it is believed that an employee has failed to comply with this policy,
they will face the company's disciplinary procedure. If the employee is
found to have breached the policy, they will face a disciplinary
penalty ranging from a verbal warning to dismissal. The actual penalty
applied will depend on factors such as the seriousness of the breach
and the employee's disciplinary record.
Agreement
All
company employees, contractors or temporary staff who have been granted
the right to use the company's email services are required to sign this
agreement confirming their understanding and acceptance of this policy.
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